Orscheln Farm and Home LLC Privacy Policy

All of us at ORSCHELN FARM AND HOME LLC ("OFH”) are committed to protecting personal information provided to us in accordance with this Orscheln Farm and Home LLC Privacy Policy. We have prepared this Privacy Policy to let you know how we collect, use, manage and disclose personal information that you provide to OFH while visiting our Orscheln Farm and Home stores (“OFH Stores”), contacting OFH Customer Service, or through our OFH website orschelnfarmhome.com or any other website that we may establish (the “Website”). Please read this Privacy Policy carefully, and contact us if you have any questions about our Privacy Policy, or your personal information choices.

Information We Share

If your purchases are being shipped to you, your shipping information will be provided to our delivery service providers (United Parcel Service, FedEx, U.S. Postal Service, or other delivery companies we select).

OFH may provide personal information about OFH customers with third parties in order to communicate to you specific product information and services including special offers or in connection with the GrowRewards Program. These service providers have their own privacy statement that sets out the manner in which they will collect, use and disclose personal information.

In the U.S., OFH may combine your personal information with publicly available information and with information OFH receives from or cross-references with OFH marketing partners, vendors and others. OFH will use that combined information for promotional purposes, to improve the customer service we provide you, and to communicate with you about our services and products and other items that may be of interest to you.

We may use third party service providers to perform certain services, such as: (a) to assist us in e-commerce operations; (b) to manage a database of customer information; (c) hosting the Site; (d) designing and/or operating the Site’s features; (e) tracking the Site’s activities and analytics; (f) enabling us to send you special offers or perform other administrative services; (g) other services designed to assist us in maximizing our business potential. We may provide third parties with access to your information to carry out the services they are performing for us.

From time to time we may provide the aggregate information it collects (which shall not include personally identifiable information) to our vendors, potential advertisers, shareholders or news agencies to demonstrate the amount of interest in our Website and to better meet future technical infrastructure needs.

OFH may provide your information to our affiliated companies. In the event OFH sells or transfers all or a portion of its business or assets, OFH reserves the right to transfer any information it has about you to such third party acquirer.

Your information will be provided by OFH in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by law.

Links to the websites of OFH business partners, vendors and advertisers may be included on OFH websites. OFH’s endorsement of any other company is not implied by the inclusion of any link of any other company, its websites, or its products and/or services. All these linked websites have separate and independent privacy policies which you should read carefully. OFH has no control over linked websites and has no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose and otherwise manage or treat your personal information. Third party service providers may need access to some of your personal information. In such cases, OFH only provides third party agents with the minimum amount of information needed to complete the requested service or transaction.

Requesting to be Removed from Our Mailing List

You may be removed from any and all OFH marketing lists, newsletters, distribution lists, etc. at any time you wish, by contacting OFH in any of the ways identified below. If you are a registered site user, you may log onto your account at orschelnfarmhome.com to change your privacy preferences or opt-out.

For further instructions on accessing personal information that OFH may have about you, please see below.

California Residents

Section 1798.83 of the California Civil Code: Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year. To request a copy of the information disclosure provided by OFH pursuant to Section 1798.83 of the California Civil Code, please contact us pursuant to any method identified in Section J.

Children’s Privacy Policy

OFH Children’s Information Policy: OFH does not intend to collect any personally identifiable information from children through the OFH websites. Please do not allow children under the age of 18 to provide any personally identifiable information, ask questions or participate in communities related to OFH websites. If OFH determines that a child under 18 has provided personal information in violation of this policy, OFH, as soon as practical, will delete that information. If you become aware that such information has been provided by a child under 18, please notify us immediately by contacting an OFH customer service representative at the following email address: fhcustomerservice@orscheln.com. Please include in the subject line Privacy Policy Request

Internet Security

When you place orders on https://www.orschelnfarmhome.com your order information, including your card number and delivery address, is transmitted through the Internet using technology that works with your browser to encrypt your order information before transmitting it to our server.

No data transmission over the Internet can be guaranteed to be 100% secure. At OFH we strive to protect your personal information from unauthorized access, use or disclosure, however, OFH cannot ensure or warrant the security of any information you transmit to us on OFH websites.

Contact Us

If you have any questions, comments or concerns, please contact as provided below.

Send an e-mail to: fhcustomerservice@orscheln.com

Call 800-498-5090

Send your request by mail to: Orscheln Farm and Home LLC PO Box 698, Moberly MO 65270, ATTN: Internet Customer Service

Click here to go to our online comment form. 

This Privacy Policy may be changed by Orscheln at any time in Orscheln’s sole discretion. Any updates to the Orscheln Privacy Policy will be posted on this page so that you are always aware of what information Orscheln collects, how Orscheln uses it, and under what circumstances Orscheln discloses it. Continued use of Orscheln websites, stores, customer service or other Orscheln services following the posting of the change notice or an updated Privacy Policy will constitute binding acceptance of those changes


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